COVID-19 Frequently Asked Questions

General Enquiries

Is it safe to visit the facility?

Answer

There are no known specific risks associated with visiting an aquatic centre or health club, and as such, these facilities are considered at the same risk level as visiting any public facility. At this stage, the risk of the community spreading Covid-19 through our facilities is low.

Read Less

What can I do to protect myself when using the centre?

Answer

- Wash your hands often with soap and running water for at least 20 seconds. Dry with paper towel or a hand dryer.
- Wipe down any equipment you use throughout the centre with the wipes provided.
- Try not to touch your eyes, nose or mouth.
- Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow.
- Maintain at least 1.5 metres distance between yourself and others at all times

Read Less

I am sick, can I still visit the centre?

Answer

We encourage anyone who has recently been or is currently sick to remain at home and to seek advice from a medical professional.

Read Less

What will happen if a COVID-19 infected person visits the centre?

Answer

We have a specific infection control and response plan in place, which includes actions for disinfection of the facility and communication to patrons.

Read Less

Amenities

Can I use the changerooms or showers?

Answer

Yes. In line with current Government restrictions, our changerooms and showers are now open.

Read Less

Can I hire a locker?

Answer

Yes.

Read Less

Aquatics 

Are all pools open?

Answer

Yes.  As of Monday 23rd November all pools at DCOP are now open.  We are also pleased to offer normal operating hours.

Read Less

Can I access the pool for recreational swimming or casual play?

Answer

Yes.

Read Less

Can lanes be hired for squads or group bookings?

Answer

Yes. In line with Government restrictions the use of outdoor pools can be used for group booking.  Please contact the pool for further information.

Read Less

What do I need to bring?

Answer

Please remember to bring:
- Towel
- Full water bottle
- Goggles, kickboard or swimming aids

Please note, communal equipment such as kickboards, pool noodles or swimming aids will not be available for use and you are required to bring your own.

Read Less

Is it safe to swim in the pool?

Answer

There are no known specific risks associated with the use of pools, spas or saunas. Our pools are checked regularly throughout the day to ensure the chlorine levels are within the relevant health regulations.

Read Less